Effective Date: 2025-01-01
1. Introduction
Welcome to qPipe, a data integration service provided by Qvalento Solutions AB ("Company", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the qPipe application ("Service").
2. Information We Collect
To provide our Service, we collect the following types of information:
- Authentication Tokens: Users provide their own authentication credentials to connect with third-party data sources, including but not limited to TikTok Ads, Meta Ads, Google Ads, Google Analytics 4, Microsoft Ads, Pinterest Ads, LinkedIn Ads, and Snapchat Ads.
- Data Streamed: The Service processes and transfers data from the selected sources to the user’s designated data warehouse, such as Google BigQuery or Microsoft Databricks.
- Usage Information: We may collect logs and metadata related to the use of our Service for troubleshooting and performance monitoring.
3. How We Use Your Information
We use the collected data to:
- Enable data integration between third-party platforms and user-designated data warehouses.
- Maintain and improve the performance, reliability, and security of our Service.
- Provide customer support and respond to user inquiries.
4. Data Sharing and Disclosure
We do not sell, trade, or rent users’ personal data. We may share information in the following circumstances:
- With User-Authorized Destinations: Data is transferred to the user’s designated data warehouse.
- Service Providers: We may share data with trusted third-party service providers for hosting, security, or other operational needs.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose information as necessary.
5. Data Security
We implement security measures to protect data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We do not store user data beyond what is necessary to provide the Service. Authentication tokens and connection details are managed in accordance with industry best practices.
7. User Rights
Users may manage their data and revoke access to their authentication tokens at any time through the respective third-party platforms. If you have concerns about your data, please contact us at support@qvalento.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Qvalento Solutions AB
Email: support@qvalento.com
Website: https://qvalento.com